Books:

Missing, damage and incorrect book should be informed within 10 days on receipt of books and a mail is required to be sent on books@samashtischool.com, with order number, image attached and contact number.Any requests beyond 10 days will not be entertained.

Uniforms & Shoes:

1. Trial of the uniform and shoes should be done before purchase.
2. Trial of the uniform can be done in school and dates will be informed through Email / ERP.
3. Only damaged uniform or shoes are entitled for an exchange. No exchange will be entertained on account of size.
4. White T-shirts once ordered will not be returned nor exchanged.
5. All exchanges will take place in school campus only on Saturdays and within 10 days of delivery.
6. Any requests beyond 10 days will not be entertained.
7. For exchange of uniforms details such as, issue, order number with photograph should be mailed to uniforms@samashtischool.com with contact number.
8. For exchange of shoes details such as, issue, order number with photograph should be mailed to shoes@samashtischool.com with contact number.
9. Exchanges for the Books, Uniforms and Shoes bought from any vendor or source other than Sannitha.com will not be entertained.